Text Messaging Privacy Policy

Effective Date: 9/14/2024
At LowCountry Coastal Excursions, we respect your privacy and are committed to protecting the information you share. When you opt-in to our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection:

We may collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information may be collected through our website, online booking forms, or customer service interactions.

Data Usage:

LowCountry Coastal Excursions is a Charleston-based charter company offering dolphin tours, fishing charters, and private boat excursions. We use SMS messaging to:

• Confirm or update reservations
• Provide trip details and reminders
• Answer customer inquiries via conversational messaging
• Send limited promotional or seasonal offers related to our services

 

Data Security:

We store your information securely and use reasonable safeguards to prevent unauthorized access, disclosure, or misuse of your data.

Data Retention:

Your information is retained only while you are subscribed to our SMS service. You may request deletion at any time by contacting us.

Message Rates and Frequency:

MESSAGE AND DATA RATES MAY APPLY.
Message frequency may vary based on your activity and requests. Your mobile carrier may charge fees for sending or receiving text messages depending on your plan.

Opt-Out:

You may opt out at any time by replying STOP to any message or contacting us at:
📞 843-508-1600
📧 info@lowcountrycoastalexcursions.com
After opting out, you will receive a final message confirming your removal. Your number will be removed from our SMS list within 24 hours.

Need Help?

Text HELP at any time to receive assistance, or contact us directly at:
- 843-508-1600
- info@lowcountrycoastalexcursions.com
- www.lowcountrycoastalexcursions.com

Non-Sharing Clause:

We do not sell, rent, or share your mobile number with third parties for marketing purposes. Your contact information is used exclusively for communications related to LowCountry Coastal Excursions.

Messaging Terms and Conditions:

By providing your phone number and agreeing to receive texts, you consent to receive SMS messages from LowCountry Coastal Excursions at 843-508-1600 regarding your bookings, customer service updates, and trip notifications.
Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You may reply STOP to unsubscribe or HELP for assistance at any time.